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Refund and Returns Policy

You are a queen dress as such.

ABOUT

Founded in 2022, because the crustiness was just too much. Where sexy meets class. The vision is to dress women of substance exactly how they would like to be addressed.

 

PRIVACY POLICY

LIABILITIES REGARDING USE OF THE WEBSITE

The User makes use of this Website at his own risk.

The Website and all information, content, materials and services included or otherwise made available to the User therein are provided on an “as is” and an “as available” basis. the Merchant makes no warranties or representations of any kind, express or implied, as to the operation of this Website or the available information, content, materials or services included on or otherwise made available to the User.

To the extent permitted by law, the liability of the Merchant for losses suffered as a result of any breach of these Terms shall be strictly limited to the purchase price of the product or products purchased by any User.

Notwithstanding anything to the contrary contained in these Terms, the Merchant shall have no liability for any loss, damage, cost, claim or penalty of whatsoever nature including, but not limited to, indirect and consequential loss or damage and loss of profits, however arising out of or in connection with these Terms or the Website, whether caused by latent or patent defects in the Website, the use of the Website and/or information contained on the Website or otherwise.

The User assumes all responsibility and risk for the use of the Website. The User hereby indemnifies the Merchant and holds it harmless against any and all liability, loss, damage, penalty, cost or claim of any nature whatsoever suffered by him or any third party in relation to any act or omission by the User or, where applicable, the User’s shareholders, members, directors, officers, employees, representatives, agents or assigns or any third party in relation to the Website and the use thereof by the User, and/or arising from the provisions of these Terms.

The Merchant will not be held liable for any delay, failure, breach or non-compliance with its obligations under these Terms if such delay, failure, breach or non-compliance is beyond the reasonable control of the Merchant.

These Terms do not intend to, nor shall they be interpreted to, limit the liability of the Merchant in any way which would be illegal for the Merchant to exclude or attempt to exclude or where such exclusion is prohibited by the Consumer Protection Act, 2008 or the Electronic Communications and Transactions Act, 2002, or any other law in force from time to time in the Republic of South Africa.

 

WEBSITE USE

The User may not use, reproduce, adapt, distribute, publish or in any other way deal or interfere with the Website’s contents without the prior written consent of the Merchant.

The Merchant reserves the right to make any changes to the Website, its content and/or services offered through the Website at any time and without prior notice.

Content published on the Website reflects the views of the author and does not necessarily constitute the official opinion of the Merchant unless otherwise stated.

The Website may contain links to other websites. the Merchant has no control over such websites, does not review their content and will not be liable for their content or accuracy. The User accesses such websites at the User’s own risk and discretion.

The User may not link to this Website without the Merchant’s prior consent.

The Merchant is hereby indemnified from and against any and all loss by any person, which results from a breach of these representations or warranties.

 

PERSONAL INFORMATION

The Merchant may from time to time process information about the User. The User acknowledges that by using the Website and placing any orders, the User consents to any processing or storage of such information and warrants that any and all data provided is up-to-date and accurate.

The User consents to the Merchant processing and using the User’s Information in order for the Merchant to send communications to the User, including newsletters, marketing material and information about the Merchant’s products and promotions.

 

DISCLAIMER

Any commentary, advice, information, suggestions, opinions, answers or any other information posted on the Website is not intended to nor shall it be interpreted to amount to advice on which reliance should be placed and are posted merely for guidance purposes only. The User makes use of any such information at his own risk and in his own discretion and disclaims and indemnifies the Merchant from and against any and all liability and responsibility arising from any reliance placed on such information whether posted on the Website or by any other person visiting the Website.

Although every effort will be made to have this Website available at all times, the Website may become unavailable due to maintenance or repairs, loss of connectivity or some other form of interruption. The Merchant does not warrant against nor will it be held liable for such downtime and is hereby indemnified from any loss, damage, claims, costs or penalties incurred as a result of such unavailability.

 

RETURN POLICY

Orders will only be shipped once the MyKloset has received full payment of the full, cleared purchase price for the goods and all charges and costs relating to the products. Unless otherwise agreed or stipulated in the Customer’s order or on the Website, the Customer’s order will be delivered by the courier company specified by the MyKloset to the address provided by the Customer during the order process.

 

The Customer must ensure that someone will be available at the delivery address during Business Hours (between 08:00 and 17:00 on Business Days) in order to received delivery of the products. The Customer will be responsible for any additional fees that may be charged by the courier if no one was available to receive delivery of the order at the address specified by the Customer.

 

Products with the original receipt, in and pristine and unused condition can be returned for exchange or gift card credit within 7 days of the purchase date. Custom made products, personalized items, underwear (leggings, and accessories, socks, headbands and other downwear cannot be returned.

 

Returns will be accepted of products and stock bought from the MyKloset online store.

 

MALICIOUS SOFTWARE

The User shall not infect the Website with viruses, worms, trojan horses or any other code that has malicious, contaminating or destructive properties nor shall the User damage, interfere with or intercept any data or information contained on the Website.

Although the Merchant and its representatives will use reasonable efforts to ensure that no malicious content can be received from the Website, the Merchant does not warrant that the Website is free of malicious content or viruses and the Merchant will not be held liable for any loss resulting from a distributed denial-of-service attack, or any malicious content which may infect any User’s computer or device, computer equipment, data or any other propriety material where such loss is or may be attributed to the User’s use of the Website or downloads received from the Website.

The User warrants that he will not use the Website in any manner that will break any law or cause any annoyance, unnecessary anxiety or inconvenience to any person.

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